I really appreciate that you took the time and energy to respond to my on line query without a fee being charged. I was going round in circles trying to demystify the HMRC VAT notices and I just wanted to say a big thank you.

I wrote the on line request to at least six organisations and you are the only one to answer my question without wanting a fee upfront, being elusive and complicating the matter or otherwise.

And what a surprise when you call to explain about my second query and again without a fee. You have no idea how much paper work and research you have saved me.

I loved your no nonsense, transparent approach that was clear to understand.

Thank you for coming to my rescue and helping me solve the mystery.